Your Safe Holiday

  1. 1. Access and Hall of the Guest

The entrance and hall of the hotel, as well as all the rooms in the common areas, are constantly sanitized, respecting all national protocols, with the aim of guaranteeing a safe and virus-free stay.

All our staff are committed to:

  • Capacity control at reception and interpersonal distancing
  • Use the individual protection mask in each room of the hotel
  • Always make available all anti-contagion solutions (hand disinfectant, sanitizing of room keys, sanitizing the POS after each contact, sanitizing armchairs and/or sofas)
  • Protective screens and individual protection equipment
  • Invite each Guest to use the lift one at a time

2. Rooms

The cleaning and sanitation of the premises will be carried out in an exhaustive way, using all the products approved by the Ministry of Health. This cleaning will be particularly rigorous when guests leave the room at the end of each stay, thanks also to the use of certified sanitizing machines.

The treatment of surfaces, fabrics and other elements present in each room will be subject to a rigorous protocol according to the guidelines, and all the following points are taken care of every day:

  • Frequent cleaning of switches, knobs, handles and other contact points
  • Treatment of surfaces and furniture, bathroom and adequate ventilation
  • Bedding and towels

3. Restaurant and breakfast

In the restaurant area, new operational practices have been implemented to preserve the health of our guests without compromising the experience linked to meal service and breakfast.

All our dining room Staff are committed to:

  •  Capacity control and interpersonal distance
  • The number of customers who can access the catering services varies according to the surface of the restaurant; in this regard, having had to reduce the number of tables, when the maximum number of people allowed is reached, our staff will limit the entrance
  • Always make available all anti-contagion solutions (hand disinfectant, sanitizing of tables and chairs)
  • Use the individual protection mask